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Understand your credit report the way lenders examine it.

Your credit score is one piece of a lending decision. Explore how scoring works, what to verify in your reports, and why lenders examine more than the number.

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01 / SCORE BASICS

What goes into a FICO score?

Start with the model, bureau and date beside your score. FICO groups traditional scoring factors into five categories. These percentages describe their relative importance for the general population; the effect on your own score can differ. Other scoring models may weigh information differently.

35% Payment history

Do the reported payment dates agree with your statements? One recent late payment and an older series of late payments can tell different stories. Compare by month before you dispute.

30% Amounts owed

A reported $600 card balance against a $2,000 limit uses 30% of that limit. A lower reported balance reduces this ratio if the limit stays the same. No fixed ratio guarantees a particular score.

Need additional income to help pay down your credit card balances? Explore Find Your Next Pay.

15% Length of credit history

The age of your oldest account, newest account and accounts on average can matter. Compare opening dates on reports, especially after a loan transfer.

10% Credit mix

Revolving accounts, such as credit cards, work differently from installment loans. You do not need to borrow money solely to add a type of credit.

10% New credit

Recently opened accounts and qualifying applications can affect this category. Checking your own report is a soft inquiry and does not reduce your FICO score.

Read FICO’s explanation of the five categories.

02 / REPORT REFERENCE

Which entry are you trying to understand?

Open an entry to compare the reporting period, potential impact and documents that can help you check it. Reporting periods are general rules; federal exceptions, state rules and individual bureau practices can differ. The reporting clock is separate from a deadline to sue over a debt.

30-day late payment
What it means
A payment reported at least 30 days past due.
Typical reporting period
Generally up to seven years.
Why it matters
A recent missed payment can affect the payment-history part of a score.
What to verify
Compare the due date with the date the lender credited the payment.
If you spot an error
Send the statement, payment confirmation and account ledger showing when payment was received.

In the book: explore the dispute preparation and tracking framework.

60-day late payment
What it means
An account reported at least two billing months behind.
Typical reporting period
Generally up to seven years.
Why it matters
A second missed month can signal a more serious interruption.
What to verify
Check that a partial payment, extension or catch-up payment was applied correctly.
If you spot an error
Supply the payment ledger and any written agreement changing the due date.

In the book: explore the dispute preparation and tracking framework.

90-day late payment
What it means
An account reported at least 90 days past due.
Typical reporting period
Generally up to seven years.
Why it matters
The length and recency of a delinquency can matter in underwriting.
What to verify
Check delinquency dates against a hardship, deferment or repayment agreement.
If you spot an error
Attach the signed agreement and dated payment history, highlighting the disputed month.

In the book: explore the dispute preparation and tracking framework.

120-day late payment
What it means
An account reported four months or more past due.
Typical reporting period
Generally up to seven years.
Why it matters
Severe delinquency can affect scores even after the account is brought current.
What to verify
Check whether a sale, transfer or payoff was reflected in later monthly statuses.
If you spot an error
Show the transfer notice, payoff confirmation or servicing history and identify the wrong date.

In the book: explore the dispute preparation and tracking framework.

Charge-off
What it means
The creditor recorded a debt as a loss; that alone does not cancel the debt.
Typical reporting period
Typically around seven years from the original delinquency. For covered accounts, the federal seven-year clock starts 180 days after the delinquency leading to charge-off.
Why it matters
An unresolved loss may affect a score or a lender's review.
What to verify
Verify the first delinquency that was never cured, balance, sale or settlement status.
If you spot an error
Attach statements, a settlement letter or a sale notice. Identify the specific incorrect field.

In the book: explore the creditor and collector playbooks.

Collection account
What it means
A creditor or collector is seeking payment on a past-due obligation.
Typical reporting period
Usually around seven years from the delinquency leading to collection; federal rules for covered accounts allow seven years plus 180 days. Sale does not restart this reporting clock.
Why it matters
Treatment can differ by scoring version, debt type and payment status.
What to verify
Check the original creditor, collector, account identity, amount and delinquency date.
If you spot an error
Attach an itemized bill, payment receipt or correspondence tying the error to that account.

In the book: explore the creditor and collector playbooks.

Repossession
What it means
Collateral was taken back after a secured loan default.
Typical reporting period
Generally around seven years from the delinquency leading to the repossession.
Why it matters
A later auto lender may examine the prior auto loan and any remaining deficiency.
What to verify
Compare sale proceeds, fees, payments and deficiency balance.
If you spot an error
Supply sale notices and deficiency accounting showing the specific balance error.

In the book: explore the creditor and collector playbooks.

Eviction-related debt or screening entry
What it means
A rental debt or court filing may appear on a tenant-screening report; a filing alone does not establish an eviction judgment.
Typical reporting period
Eviction filings generally up to seven years. Civil money judgment rules and state limits can differ.
Why it matters
A landlord may review the case disposition even without a collection on a major credit report.
What to verify
Verify identity, address, case number, filing date and final court outcome.
If you spot an error
Request the screening report and send the screening company the dismissal, satisfaction or court disposition.

In the book: explore the dispute preparation and tracking framework.

Foreclosure
What it means
A lender completed the process to take and sell property securing an unpaid mortgage.
Typical reporting period
Generally around seven years from the delinquency leading to foreclosure.
Why it matters
Mortgage lenders may evaluate prior housing history and separate program eligibility rules.
What to verify
Verify dates, owner, loan status and any remaining balance; distinguish a sale from a foreclosure.
If you spot an error
Send mortgage statements and the closing, court or sale documents that show the correct status.
Chapter 7 bankruptcy
What it means
A liquidation proceeding. A discharge and a dismissal are different outcomes.
Typical reporting period
Federal law generally permits bankruptcy reporting for up to ten years.
Why it matters
A lender may review timing, disposition and payment history since the case.
What to verify
Verify case number, chapter, filing date, disposition and how included accounts are updated.
If you spot an error
Supply the relevant docket entries, discharge order and account schedules.

In the book: explore the dispute preparation and tracking framework.

Chapter 11 bankruptcy
What it means
A reorganization case. Confirm whether the reported filing belongs to the individual or to a different entity.
Typical reporting period
Federal bankruptcy reporting limit generally up to ten years.
Why it matters
Lenders may review plan status and continuing obligations.
What to verify
Check debtor identity, chapter, court, case number and final status.
If you spot an error
Attach the petition caption and court order documenting the correct identity or status.

In the book: explore the dispute preparation and tracking framework.

Chapter 13 bankruptcy
What it means
A court-supervised repayment plan for an eligible individual.
Typical reporting period
Federal limit generally up to ten years; major bureaus commonly remove Chapter 13 after seven years from filing.
Why it matters
Lenders may distinguish active plans, dismissals and discharges.
What to verify
Check filing date, plan status, discharge and the balances reported for individual accounts.
If you spot an error
Attach the docket, relevant plan documents and discharge or dismissal order.

In the book: explore the dispute preparation and tracking framework.

Student loan reporting
What it means
A servicer or holder reports a loan's payment, deferment, transfer or default status.
Typical reporting period
Ordinary late history is generally up to seven years; federal program and default-reporting rules may differ.
Why it matters
A wrong delinquency or balance can misstate payment history or obligations.
What to verify
Check loan type, servicer, transfer date, repayment status and approved relief dates.
If you spot an error
Provide the servicer’s statements, deferment approval or transfer and rehabilitation records.

In the book: explore the dispute preparation and tracking framework.

Hard inquiry
What it means
A record of a qualifying credit check, often linked to a credit application.
Typical reporting period
Usually visible for up to two years; FICO generally considers the last 12 months.
Why it matters
Recent applications may affect some scores. Your own report check does not affect them.
What to verify
Check the requester, date and related application, including dealer-arranged financing.
If you spot an error
Ask the named company to identify the application or permissible purpose, and dispute a specific error with evidence.

Before you send a dispute

  1. Get the report that shows the suspected error. Compare the exact field against the source document for the same reporting date.
  2. Write down what it says, why you believe it is inaccurate and what correction your evidence supports. Keep the originals and attach copies.
  3. Send the dispute to the reporting company and the business that supplied the information. Keep confirmation, dates, a copy of the dispute and the response.
  4. Review the written result against your original question. If it still does not address the evidence, identify the remaining issue before you decide on a next step.

A bureau generally has 30 days to investigate a dispute; some circumstances allow up to 45 days. The results notice is generally due within five business days after the investigation is complete. You can request a description of the procedure used; the bureau generally must provide it within 15 days after it receives that request. A verification result alone does not prove that the bureau broke the law.

03 / THE UNDERWRITER’S VIEW

You have a 720 credit score. So why did the lender say no?

A score summarizes some of the information in a credit file. It does not show whether this month’s income covers a proposed payment. A decision can depend on the product, the lender’s standards, the score version and documents outside the credit report.

Mortgage underwriting

A mortgage lender may review employment, income, assets, housing payments, unresolved obligations and credit history. Monthly debt payments divided by gross monthly income give the debt-to-income ratio. Program rules and a lender’s additional standards can both affect a decision.

Automotive financing

An auto lender may use an industry-specific score and examine prior auto payments. Income, existing debts, the down payment, the vehicle value and the loan term also affect the proposed transaction. Two applicants with similar scores can receive different terms.

Apartment and rental applications

A landlord may use a tenant-screening file that differs from your nationwide credit reports. Ask which screening company supplied the report. Check rental history, landlord collections and court outcomes against your own records.

Business lending

A lender may ask how long the business has operated and whether cash coming in can cover its current obligations plus the new payment. Business statements, tax returns and, for some products, a personal guarantee may matter even when the owner has strong personal credit.

The score is one part of your story. Understand the entire file.

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Sources and further reading

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